Rudolph
Service call of the month from a Baltimore Gas & Electric residential
customer...
BGE received a call from a customer saying: "My power is out. When you
come to fix it be sure to bring a truck with a tall enough bucket to remove the
deer".
The customer service rep prudently trying to gather helpful information
to help diagnose the problem asked, "What deer"?
The customer replied "There is a deer on top of one of the electric
poles on Wilkes Rd about 1/2 mile west of Perimeter Rd".
The customer service rep tried desperately to pull herself together and
not laugh in front of the customer and replied "We will dispatch someone
right away to investigate the power outage. Thank you for the call".
Upon
completion of the call, the customer service rep proceeded to share the funny
story with her coworkers in the office and they all had a good laugh.
Well, low and behold, the serviceman who repaired the problem stopped by
the customer service office the following day with the attached picture.
Sure enough, the poor deer had been hit by a train & landed on top of a
distribution feeder pole.